Returns & Exchanges

At CELESTIA, we want you to feel confident in every piece you wear; if you are not completely satisfied, you may return your items within 30 days of delivery for a full refund or exchange. All returned garments must be in their original condition, unworn, and with all designer tags still attached.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Carefully pack your items in their original packaging and secure the prepaid shipping label provided via email to the outside of the box.

3

Ship It Back

Drop off your package at any authorized carrier location or schedule a pickup at your convenience.

4

Receive Your Refund

Once our quality control team inspects your return, your refund will be processed back to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing